INUWA, Mohammed. Effect of Process Management and Planning and Control on Customer Relations in Assessing Readiness to Deploy Lean Manufacturing Techniques within SMEs: SMART PLS-SEM Approach. INTI Journal, [S. l.], v. 2023, 2023. Disponível em: https://iuojs.intimal.edu.my/index.php/intijournal/article/view/134. Acesso em: 23 nov. 2024.