XING, Liew; DEVASIA, Syriac Nellikunnel. The Influence of Customer Relationship Management on Customer Retention in the Insurance Sector, Malaysia. INTI Journal, [S. l.], v. 2019, 2019. Disponível em: https://iuojs.intimal.edu.my/index.php/intijournal/article/view/380. Acesso em: 4 dec. 2024.