SARPAL, Rakesh; ZI YIN, Cheah. Literature Review on the Effect of Social Customer Relationship Management (SCRM) in the Malaysian Event Management Industry. Journal of Business and Social Sciences, [S. l.], v. 2022, 2022. Disponível em: https://iuojs.intimal.edu.my/index.php/jobss/article/view/460. Acesso em: 23 dec. 2024.