NAGESWARI, A.; SHRAVANI, M.; PRIYA, T. Devika; SREEVEDA, B. Automated Sentiment and Emotion Analysis of Client Feedback. Journal of Innovation and Technology, [S. l.], v. 2025, n. 2, 2025. DOI: 10.61453/joit.v2025no30. Disponível em: https://iuojs.intimal.edu.my/index.php/joit/article/view/822. Acesso em: 24 dec. 2025.