IT Infrastructure for Knowledge Management

Authors

  • Mohd Shukri bin Alias City University, Menara City U, Petaling Jaya, Selangor, Malaysia
  • Shyam Bihari Goyal City University, Menara City U, Petaling Jaya, Selangor, Malaysia

Keywords:

Strategic Performance Measurement Systems (SPMS), Information Systems (IS) strategic alignment, Information Technology (IT) infrastructure for Knowledge Management (KM), organisational learning, competitive applications of knowledge resources

Abstract

The relationship between the use of strategic performance measuring strategies (SPMS),
organizational learning, information systems (IS) strategic alignment, information technology (IT)
information management (KM), competitive use of information resources and organizational
performance has been investigated in this study. The researcher used the social science statistics
(SPSS) package to analyze the mathematical data. The findings prove that organizational learning
and IS strategic alignment have been strongly influenced by SPMS and positively. The methods
provided by SPMS as a strategy for communication and dialogue between employees improve the
alignment levels of the organization's IS strategy. The results showed that organizational learning
and alignment of IS strategies have significant and positive implications for the construction of
KM IT infrastructure. Thus, the integration between IS strategy and business strategy through
SPMS, appears to improve the targeting and direction of factory members and their interactions
improve the construction of IT information management infrastructure.

Published

2020-12-03

Issue

Section

Articles