Examining the Relationship between Organizational Commitment and Non-Supervisory Organizational Citizenship Behaviour

Abstract

The study's importance lies in determining how negative individual points of view resulting in a lack of commitment and a low degree of faithfulness can impact employee behaviour, such as insufficient professionalism, poor teamwork, low self-awareness, and high turnover in the current situation. Also, other current banking industry situations exhibited this unfavourable characteristic. The relationship between organizational commitment and non-supervisory organizational citizenship behaviour at Bank Simpanan National in Malaysia was tested using an objectives study. The research objectives were employed using a survey and a systematic analysis method. The non-supervisory staff sampled using non-probability convenience sampling, which resulted in 172 (Male=48.8; Female=51.2). Participants in this study were non-supervisory employees. The quantitative method used to analyze this study. The hypotheses also confirmed the association between the 1st orders construct of organizational commitment and non-supervisory organizational citizenship behaviour, both organizational and individual. SPSS Version 24 was used to analyze the related variables. In this study, we found a positive relationship between organizational commitment to citizenship behaviour and significant levels of citizenship behaviour. The novelty findings of this study showed that positive citizenship behaviour recommends as a way to increase employee commitment.